We ship to U.S. addresses only (for now). Most orders ship within 3–6 business days of being placed; transit then adds 2–4 business days. Alaska, Hawaii, and U.S. territories run a few days slower.
Shipping is a flat $6 per order. You'll see it at checkout, before you pay.
If your item arrives misprinted, defective, or damaged in transit, we'll print and ship a replacement at no cost. Just email us within 30 days with a photo and your order number. No restocking fee and no return shipping needed — we just reprint.
Because every order is printed only after you place it, we can't take general returns. A "Title runs in my family" mug we printed for you isn't sellable to anyone else.
That said: if it's a sizing problem on a tee, email us within 30 days. We'll usually make it right somehow, even if the strict policy says we don't have to.
If the shipping address you gave us was wrong and the package gets returned, we'll happily reship it — you cover the second shipping charge. If the carrier marks it delivered to the address you provided but you can't find it, we can't reprint at no cost, but we'll help you file a claim with the carrier.
You can cancel within 1 hour of placing the order; after that, it's usually already at the print partner. Email us fast and we'll do what we can.
If you need 12+ of one design (for a crew, an office, a conference, or a client gift), please head to our Wholesale & Custom Orders page. We offer custom logo integration, volume discounts, and guaranteed production timelines.